Responsible Gambling
At Defnebet we take responsible gambling seriously. We want play to be safe, controlled and enjoyable, and we encourage every player to set sensible limits and check their activity regularly. This page explains common protection principles and practical tools you can use to manage your account and your play.
Player protection principles
We aim to promote responsible play by providing clear information, easy-to-use controls and responsive support. Our approach is practical: reduce risk by setting personal limits, recognise risky behaviour early and seek help when needed. We encourage players to treat gambling as a form of paid entertainment, not a way to make money.
Activity-control tools
Depending on your account and local rules, tools to manage play may be available in your account settings or through our support team. These typically include limits and temporary breaks designed to help you stay in control.
Deposit limits
You can often set daily, weekly or monthly deposit limits to control how much you put into your account over time. Limits can usually be increased or reduced after a cooling-off period; check your account settings or contact support for the available options.
Loss limits
Loss limits cap net losses over a chosen period. These limits help prevent chasing losses by stopping play once the cap is reached. If loss-limit tools are available, you can set values that suit your budget and comfort level.
Time limits and session controls
Session limits and reality-check notifications are useful for keeping play time in check. You may be able to set maximum session lengths, receive pop-up reminders, or schedule regular breaks to avoid extended play sessions.
Self-exclusion and account breaks
If you need a longer pause, temporary or permanent self-exclusion options may be available. You can request an account break through your account settings or by contacting our support team. Self-exclusion is a strong step for anyone who feels they need to stop for a defined period or permanently.
Signs of problematic behaviour
- Spending more than planned or chasing losses
- Neglecting work, family or daily responsibilities
- Feeling preoccupied with gambling or hiding activity
- Borrowing money to gamble or difficulty stopping
- Mood changes driven by wins or losses
Practical tips to stay in control
- Set deposit, loss and session limits before you play
- Use a separate payment method and keep budgets clear
- Take regular breaks and turn off auto-play features
- Avoid gambling when tired, stressed or under the influence
- Talk to someone you trust if gambling causes worry
Seeking support
If you feel gambling is becoming a problem, reach out for help through local health services, community counselling or a trusted professional. You can also contact our support team via the site for guidance on account controls and available options. Seeking help early makes a real difference.